Returning Customer
I am a returning customer
Register Account
If you already have an account with us, please login at the login form.
Your Account Has Been Created!
Congratulations! Your new account has been successfully created!
You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us.
Account Logout
You have been logged off your account. It is now safe to leave the computer.
Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Returns Policy
Return & Exchange Policy
You may return or exchange items if they do not match your expectations, under the following conditions:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Start your return via your order history or contact sale@slqgsale.com to make your return request.
How to return:
Log into your customer account. (If you checked out as a guest, create an account using the same email.)
Go to My Account > My Orders, select your order, and click Request a return.
Complete the return form:
Select the items to return.
Choose return type: "standard" (wrong size, changed mind) or "defect/error".
Select refund method: voucher or refund.
Provide return reasons and optional images or comments.
Confirm your return request.
You’ll receive a confirmation email with the return instructions and label.
Important Notes:
Items must be unworn, unwashed, undamaged, with original labels.
Return shipping is at the customer's expense.
If the original packaging is damaged, you may use your own secure packaging.
Non-compliant returns will not be refunded.
Please allow approximately 3-5 business days for your refund to be processed, you will receive a full refund minus shipping fees to your original method of payment, refunds may take approximately 20 business days to be credited to your account.
For help, contact sale@slqgsale.com.